Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you book or participate in our kayak tours and related services in Florida. By joining our experiences or using our website, you agree to the practices described below.

1. Information We Collect

We may collect:

  • Contact details: name, email, phone number, address.
  • Booking information: dates, group size, payment details (processed securely through third‑party providers).
  • Participation details: age, emergency contact, relevant health or fitness information you choose to share for safety purposes.
  • Website data: cookies, IP address, and browsing behavior to improve our services.

2. How We Use Your Information

We use your information to:

Confirm and manage bookings.

  • Communicate with you before, during, and after your tour.
  • Ensure safety and compliance with participation requirements.
  • Process payments securely.

3. Sharing of Information

We do not sell or trade your personal information. We may share limited data only with:

  • Service providers (e.g., payment processors, booking platforms).
  • Emergency services if required for your safety.
  • Authorities when legally required under Florida or U.S. law.

4. Data Storage and Security

Your information is stored securely using industry‑standard measures.

Payment details are handled only by certified third‑party processors; we do not store card numbers.

We retain personal data only as long as necessary for bookings, legal obligations, or guest communication.

5. Your Rights

As a guest, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Ask us to delete your information when it is no longer needed.

6. Children’s Privacy

Our tours are designed for adults and families. We collect information about minors only with parental or guardian consent.

7. International Guests

If you are visiting from outside the U.S., please note that your information will be processed and stored in Florida, under U.S. law.

8. Updates to This Policy - December 7th, 2025

We may update this Privacy Policy from time to time. The latest version will always be available on our website and applies from the date of publication.

9. Contact Us

If you have questions or requests regarding your personal information, please contact us at: info@italybykayak.com